Processing time
Orders are processed within 1-3 business days. You'll get a confirmation email with tracking as soon as your order ships.
Delivery rates
| Destination | Method | Cost |
|---|---|---|
| United Kingdom | Standard | £4.99, free on orders of £50 or more |
| United Kingdom | Express | £6.99 |
| European Union | Standard international | £14.99 |
| Rest of world (selected countries) | Standard international | £23.99 |
Delivery times
Most orders arrive within 7-15 business days after dispatch. Delivery times are estimates and can be affected by customs or carrier delays.
Customs and duties
For orders outside the UK, any import duties or taxes charged by the destination country are paid by the customer.
Lost or damaged parcels
If your order hasn't arrived within 25 business days, or arrives damaged, email us at graciejeanstore@gmail.com with your order number and we'll sort it out.